Question? Check our FAQs!

Draw mechanics

Entering one of our competitions is easy.  You just need to register and open your account, then follow the easy 3 steps.

  1. Pick your prize
  2. Answer the Skill question correctly and buy your ticket
  3. Receive your ticket immediately and wait for the Live Draw.

Alternatively view our free entry route in our terms and conditions.

Our competitions last for a fixed period. Details for each draw are featured on the Live Competition page on our website.

The prize draw will take place on the date stated in each competition details.  The draw itself will be available to view on social media channels via a live stream.  Winners will then be contacted and a record of the winner of each prize placed on the website.

The competition is open to all residents in the UK, aged 18 years or over, except members of the immediate families or households of the promoter.

Tickets

The maximum number of tickets for each competition are displayed in the draw details. This maximum number is fixed and will not change.

Both the maximum number of tickets for sale, and the total of tickets sold so far, are displayed in the draw details.

Once the payment process has been completed you will receive an email containing your ticket details. Details can also be found in the “My Account” on the website and check “Order History”

Please check your spam / junk email folders. You can check your “Order History” under the “My Account” heading to check to see if the order has gone through. 

Each competition has a fixed number of available tickets for purchase.  Your chances of winning can be calculated from the number of tickets you have purchased from the overall number of tickets sold for each competition.  The maximum number of tickets available for each competition is fixed and will not change once the competition is live.

You can view your tickets and transactions in the My Account section of the website.

Unfortunately not, the purchase of a ticket is final and cannot be either amended or withdrawn.

 

Please use the forgot my password feature on our website and you will receive an email to reset your password. Sometimes this can go into your spam folder.

If for any reason you don’t receive it, please email info@mscompetitions.co.uk from the email address connected with your account and we will send you a reset link manually.

Payment

The cost of each ticket is clearly stated by each competition and won’t change during the sale period.

We use secure, encrypted connections across our website and do not hold your card details on our servers.

Prize mechanics

Winners will be contacted using the email address and mobile number associated with your registered account.  Please also check back on the website after each prize draw where the winner will also be featured.

We will arrange for delivery of your prize with you using trusted delivery methods. Usually Royal Mail special delivery or DPD 

We aim to only provide the prize as advertised in our prize draws with no cash alternative unless otherwise stated.  We may however offer you either cash or a voucher as a replacement for a prize.  This is entirely at our discretion

Brand Specific winners choice prizes are just that.

Example – you win £500 to spend on Stone Island

You can choose the Stone Island products you want from any UK retailer. We will then get your prize arranged.

No cash alternative will be available. 

This is not mandatory, but we would really like it if you could help. It really builds trust with new users, and helps to ensure transparency and compliance. If you could help with a quick photo once your prize has been delivered that would be appreciated. 

We will contact all winners using the registered email and mobile number on their account, so please ensure these are kept up to date. If we are unable to reach you within 28 days we reserve the right to award that Prize as a bonus in a different promotion. The prize may not be claimed by a third party on your behalf.

Draws will never be extended. The draw will take place on the original date specified, regardless of how many tickets have been sold